Retail Consulting

At Theco Consulting, our team brings immense practical expertise to the table, underpinned by a proven track record. We have firsthand experience operating our own F&B Group portfolio, encompassing a diverse range of sectors such as bubble tea, cafés, pizzerias, restaurants, buffets, and ingredient and equipment distribution. Our experience spans both Singapore and international markets.
Leveraging on that experiences, Theco has successfully guided clients in scaling up their operations while enhancing their processes. Theco’s proprietary G.P.S framework—Growth Acceleration, Partnership Optimization, and Sustainability Planning—forms the foundation of our consulting approach. However, we tailor each strategy to meet the unique needs of our clients, ensuring personalized and effective solutions. Our clients come from various retail sectors, including F&B, education, fitness, and products retails.
Our Scope Of Services

Scalability Strategy Development
We conduct thorough market research and develop strategic plans that align with your business goals and market conditions. Our strategies focus on identifying growth opportunities, optimizing resources, and ensuring your business is well-positioned to scale sustainably. This includes detailed competitive analysis, market entry strategies, and tailored growth plans that address your specific needs.

Franchise Development
We assist in building a robust franchise model that allows for scalable growth. Our services include crafting comprehensive franchise manuals, developing training programs, establishing operational guidelines, and setting up support systems to ensure franchisees can replicate your success. We also provide guidance on franchisee recruitment, financial structuring, and ongoing support to maintain brand consistency and quality.

Process Improvement
We focus on enhancing your business processes to increase efficiency and productivity. This includes optimizing supply chain strategies, refining inventory management, and streamlining operations. Our goal is to reduce costs, improve service delivery, and create a seamless operational flow that supports business growth and customer satisfaction.

F&B Central Kitchen Setup
We design and set up efficient and scalable central kitchens that enhance operational efficiency and support business growth. Our services include layout planning, equipment selection, workflow optimization, and compliance with health and safety regulations. By centralizing food preparation, we help you achieve consistency, reduce costs, and increase productivity across your outlets.

Operational Efficiency
We optimize retail operations through strategic inventory management, supply chain logistics, and process improvements. Our approach includes implementing best practices in inventory control, enhancing supplier relationships, and utilizing technology to streamline operations. This results in reduced waste, improved stock turnover, and a more agile and responsive business model.
Case Studies/Success Stories
Discover how businesses like yours have achieved remarkable growth and resilience with Theco’s guidance.
Creative Technology Agency
Challenge: Faced with the challenge of significantly scaling up with minimal risk, the client wanted to avoid adding too many resources due to expected economic gloom.
Solution:
- Developed a proprietary overarching methodology.
- Identified models within the firm’s methodology that could be licensed.
- Identified target segments for each model and suitable pricing strategies.
- Matched with relevant licensees within Singapore and abroad.
Results: Achieved additional monthly recurring five-digit Singapore Dollar income within one year.
Health Institution with Training Agency
Challenge: Operating two different programs for vastly different sales segments and unsure how to organize the company and scale moving forward.
Solution:
- Understood the reasons for the two different services and the overarching motivation behind the firm.
- Developed core proprietary underlying principles.
- Identified different possibilities for business line scalability.
- Aligned with the founder’s personal passion and chose the optimal path.
Results: Established strong branding for the firm aligned with all services and generated 70% additional income within nine months through two new business services.
Food & Beverage (Thai Food Brand)
Challenges:
- The client, a thriving Thai food brand with two existing outlets, sought expansion with minimal risk amid economic uncertainties.
- Lacked franchising experience.
Solutions:
- Projected Franchisee Financial Statement: Initiated an in-depth analysis of the client’s financial statement, forming the basis for projecting the franchisee financial statement. This projection, combined with intangible assets valuation, helped determine an ideal franchise fee.
- Operation Kit: Shadowed owners and chefs, meticulously documenting recipes and operational procedures for both food and non-food aspects of the operation kit. Provided advice to simplify processes for scalability.
- Brand Identity Enhancement: Crafted a brand identity kit after reviewing existing brand elements, conducting owner interviews, and evaluating the current outlets. This formed a cohesive brand identity kit aligned with the client’s vision.
- Startup Kit and Onboarding Process: Developed a detailed startup kit and a streamlined onboarding process, leveraging experiences and established frameworks to ensure a comprehensive guide for franchisees.
- Pitching and Evaluation Support: Created a compelling pitching deck for potential franchisees and assisted in the crucial process of interviewing and evaluating potential franchisees to ensure alignment with the brand’s values and vision.
Results:
- The franchise development strategy succeeded, leading to the client’s expansion and welcoming new franchisees.
- Our meticulous approach minimized challenges for both the client and franchisees, establishing a robust foundation for sustainable growth.
- This case study underscores our expertise in franchise development, offering a blueprint for businesses aiming to scale efficiently and strategically.
Higher Value Consumer Goods
Challenge: Despite owning the production plant, the client found it difficult to launch their product in Singapore due to existing incumbent brands.
Solution:
- Performed a comprehensive competitive landscape analysis.
- Understood the client’s unique value proposition.
- Developed a go-to-market strategy that included the latest trends, such as TikTok and AI, while considering the limited marketing budget.
Result: Gained traction with a 500% increase in monthly sales after three months.